Triode Wire Labs Incorporated warrants all products to be free of defects in materials and workmanship for 5 years to the original purchaser. If you discover a defect, Triode Wire Labs Inc. will, at its option, repair or replace the product at no charge to you provided you return it during the warranty period, shipping prepaid to Triode Wire Labs Inc. This warranty does not apply if the product has been damaged by negligence (wear, tear, abrasion, crushing, water damage, heat damage, mishandling, tampering or damage caused by pets), accident, abuse or misuse or misapplication, has been damaged because it has been improperly connected to other equipment or has been modified without the express written permission of Triode Wire Labs Inc. This warranty is limited to the replacement or repair of this product and not to damage to equipment of other manufacturers. Under no circumstances shall Triode Wire Labs Inc. be liable for any loss, direct, indirect, incidental, special, or consequential damage arising out of or in connection with the use of its products.

Return Policy:

This return for refund option does not apply to special-order products. Items won at auction (demos included) and Special or Custom ordered (including length or configuration) are not eligible for return.

If items are returned in any condition other than like new, it is up to the discretion of Triode Wire Labs Inc. to determine if items will be accepted and, if so, what percentage of the purchase price will be refunded.

Quantity discounts become void if part of an order is returned. Partial returns may result in a refund that is less than was paid per item if quantity discounts were applied to the original order.

Terms of Return:

Please note our 30-day audition trial policy. Return items must be post dated within 30 days of the original shipment arrival date. Original shipping costs and PayPal fees are not refundable. All returns MUST be accompanied by a copy of the original invoice from PayPal, or it may not be processed. Item must be in new/excellent condition.

All returns require formal authorization via e-mail prior to the 30-day trial. No returns will be accepted unless accompanied by proper paperwork, including a return authorization number (RMA). Returns should be repacked in the original packaging. All returns must be shipped back to us via your respective Postal Service.


As a Verified PayPal member, we accept VISA, MasterCard, American Express, Discover as well as money orders and bank checks.

Other Policies: 

Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice.

All content appearing on this site is property of Triode Wire Labs Incorporated. All brand, product, service, and process names appearing on this website are trademarks of their respective holders. Use of personal information that you may submit through this website is governed by the Triode Wire Labs Incorporated privacy policy..

Customs and import duties may be applied to international orders when the shipment reaches its destination. Such charges are the responsibility of the recipient and vary from country to country.